Information we Collect
brillingo collects personal information from you when you register on the Site, update your profile, interact with other users, and use various features of the Site. To register with brillingo, you must provide your first name, last name, a password, your native language, and an email address. Once you are a registered user of brillingo, you may be given the option to add additional personal information. We may also collect information regarding your interaction with other users and your use of the Site, including content you view linked from the Site and self-study workbooks you have received. From time to time we may ask you to respond to surveys or other requests for information, and we collect the information you provide. We may collect information from you when you participate in competitions and promotions offered on the Site. We use this information to continually offer you the most value as a user of the Site and our Services.
We may supplement the information you provide us by acquiring commercially available demographic and marketing information from third parties, for instance, to update your information and to create a profile of your preferences. We may tie your personally identifiable information to information in the profile, in order to improve the content of the Site for you or to inform you about products or services that we think will be of interest to you.
We may from time to time use various outside ad-serving companies and affiliates to serve advertisements on the Site. In the process of serving advertisements, the ad serving companies may place a cookie in your browser's cookie file and may use information about your visits to the Site and other websites in order to provide advertisements on the Site about products and services that may be of interest to you. By delivering ads on the Site, the ad-server is able to record what ads a user -- identified by the unique cookie -- has seen, and what pages the user was viewing when the ads were delivered. This web usage information is combined with other ad delivery information the ad-server has collected from your visits to the Site and other websites not affiliated with brillingo. This non-personally identifiable information is used as part of the ad-serving process for reporting and to select and direct the ads you see online at the Site and other websites not affiliated with brillingo.
SURVEYS OR PROMOTIONS:
Use of Personal Information
WHEN YOU REGISTER:
When you subscribe to our services, your personal information is not displayed to other visitors or users of the Site.
On our Site, you can create a blog profile. If your blog profile is visible, your profile information, as well as your name and picture are displayed to other registered users as well as visitors to the Site.
We receive and store any personal information you enter on the Site or give to us voluntarily in any other way and may use it to contact you from time to time. This means we may contact you by email, phone or mobile number (including the use of automated dialling equipment), text (SMS) message, or any other means of communication that your wireless or other telecommunications device may be capable of receiving (e.g. video etc.). We may also send you information or offers from time to time to a postal address or email address we have on file. If you provide your name for a promotional offer to enter a competition or contest and win a prize, we will post a winner's list online, and will file your name with government agencies if required by law.
We employ other companies and individuals to perform functions on our behalf. Examples might include sending email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links and providing customer service. They have access to your personal information needed to perform their functions, but may not use it for other purposes.
We may use your personal information to contact you about brillingo's products or services, or for other purposes in which you have expressed an interest, for example, if you have contacted our customer service or made an enquiry.
We will provide you with service and account related announcements on occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, or the delivery of a service or product is delayed we might send you an email, or other messages, or if there is some service issue with something you might have ordered. You may not opt-out of these communications, which are not promotional in nature, as they are vital to the functionality of our service. If you cancel your subscription to our services, you will automatically cease to receive these updates.
If brillingo, or any of its lines of businesses or affiliated companies, is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, the relevant databases of brillingo could, in whole or in part, be sold as part of that transaction. Therefore, information about registered users of and visitors to the Site, including recordings and personal information, may be disclosed as part of any merger or acquisition, creation of a separate business or sale or pledge of our company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personal information would be transferred as one of the business assets of the company. Information about our users, including personal information and user recordings, may also need to be disclosed in connection with a commercial transaction where brillingo, or an affiliate, seeks financing, investment, support or funding. We also may have to release personally identifying information when it is necessary to comply with judicial or other government subpoenas, warrants, orders, or to protect the rights, property, or safety of brillingo, its users or others.
Important Disclosures and Practices
A NOTE ABOUT INTERNATIONAL USERS:
USE OF THIRD-PARTY SERVICES:
We use third-party services to process and manage your subscription: Chargebee, Inc., TypeForm, Sl., and Stripe. These third-party services have access to your personal information needed to perform their functions, but may not use it for other purposes. They will use your information in accordance with their privacy policies.
When you initially provide or update your payment information, we transmit it via an encrypted connection to our Payment Processors: Chargebee, Inc. and Stripe. These companies use and process your payment information in accordance with their Privacy Policies. We don’t store your payment information, other than your zip code and country, which we require for billing and to comply with tax and other government regulations.
Choice and Opt-Out
You may opt-out of use of your information as set forth above by emailing us at email@example.com. For instance, if you do not want us to use your email address or other contact information to provide you with offers, or no longer wish to receive our email newsletter, you may opt-out of receiving it by emailing us at firstname.lastname@example.org.
Access to your Information
How brillingo Protects your Information
We have security procedures for the storage and disclosure of personal information, which you have given us in order to prevent unauthorised access. Keep in mind, however, that no method of transmission over the Internet, or method of electronic storage, is 100%% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign out when finished if you are using a shared computer. The Site and Services also contain links to other websites. Keep in mind that brillingo does not control, and is not responsible for, the privacy or security practices or the content of these other websites.
How to Contact Us